Insurance and Billing

Q. Do you take my insurance?

We take the following types of insurance.

BCBS Blue Preferred
BCBS (out of state plans)
Blue Cross Blue Shield of Nebraska
Coventry Healthcare --HMO
Coventry Healthcare --PPO
Medicare
  • Secure Horizons (managed care)

  • Humana (managed care)

  • Midlands Choice
    Mutual of Omaha -Open Access
    Nebraska Medicaid
  • United Healthcare-Share Advantage (managed care

  • Coventry Healthcare (managed care)

  • Principal Healthcare --HMO
    Principal Healthcare --PPO
    Tri Care
    United Healthcare --HMO
    United Healthcare --POS
    United Healthcare --PPO
    United Healthcare --Premier


    Q. What are deductibles, co-insurance, and co-payment?

    A deductible is an upfront payment that you have to pay before a procedure. The deductible is the portion of any claim that is not covered by the insurance provider that must be paid out of pocket before an insurer will cover expenses.

    A co-insurance payment is paid by the patient after a visit. Co-insurance is often confused with co-payment. Copay is typically fixed while the coinsurance is a percentage that the insured pays after the insurance policy's deductible is exceeded up to the policy's stop loss.

    A co-payment is a fixed payment that is made during a doctor visit. The co-payment charge is often on your insurance card.

    Q. What should I do if my insurance changes?

    You are responsible to notify us of your insurance and changes to your coverage. Please have your current insurance card with you at all times, as well as a photo ID such as a driver's license, military ID or government issued ID.

    Q. When can I expect to receive a bill? Why was I sent a statement when my insurance company is supposed to pay my bill?

    For patients with health insurance once your insurance company has been billed and has responded to us, we determine how much you may owe and bill you. Payment will be due thirty (30) days after a bill is sent to you. If your insurance company does not pay within ninety (90) days of receiving a bill from the ENT Specialties, you may receive a statement showing that your insurance company has not paid the bill.
    Whether you have insurance coverage or not, you as the patient are ultimately responsible to make sure your bill is paid. If you receive a statement showing that your insurance company has not paid, it may be helpful for you to contact your insurance company to ask why payment has not been made.

    Q. Where can I pay my bill?

    Currently, you can make a payment over the phone by using visa or mastercard. You can also pay in cash or check at the front desk if you prefer to pay in person.
    Ear, Nose, and Throat Specialties,
Suite #200, 1500 South 48th Street, Lincoln, NE 68506, Phone: 402-488-5600, Fax: 402-488-7649, info@entspecialties.com